Associations

Brown & Glenn offers HOA and commercial management services equal in quality to our residential management solutions. We deliver the financial control, on-site presence, and customer service that your organization demands. Our managers are highly accessible and offer expertise in the issues that affect your community, including property damage, dues collection, architectural integrity, and financial management. Our HOA services include:

· Licensed NC Real Estate brokerage, incorporating over 70 years of Charlotte market experience. All managers are licensed Real Estate Brokers.
· We manage our associations with a hands-on approach. Each Association is assigned a manager who facilitates and manages every aspect of your association’s affairs. Our managers visit their properties multiple times each month to assure services are performed correctly and that the property is in good order.
· Communication is key to the success of our associations. Our managers are available to their association’s members 7 days a week by office phone, e-mail, and mobile phones.
· We work with our association boards to help determine appropriate operating budgets and reserve account balances necessary to maintain and preserve the association’s assets.
· We manage the details so the association board members can focus on the more important matters of the association. Some details should be reported at meetings, not taking up the majority of a board meeting.
· 24-hour, 365-day on-call maintenance service. We use a separate maintenance entity, Brown & Glenn Repairs and Maintenance, which is licensed and insured for any and all maintenance/construction needs.
· Insurance, tax, and legal services as needed or on an annual basis, performed by independent and reputable firms.
· Rendering of monthly account statements, detailing income and expense reports as well as all transactions within the period.
· Review and bidding of service contracts for performance and market price comparison.
· Attendance at Board meetings and annual meetings, offering all financial documents and maintenance history.
· Monthly payment of bills and services as requested, including writing checks and maintaining bank accounts. All monies are kept in separate escrow accounts. We follow guidelines as set forth by the NC Real Estate Commission.
· Bonded and insured to safeguard your Associations assets. All assets are kept in separate escrow accounts. We furnish monthly financial statements and all records are available for inspection at any time.

Our direct associations group phone line is 704-940-0847. Please give us a call today to discuss your organization and how we can help you.